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Open Access. https://doi.org/10.1093/migration/mnx043 This paper understands the administration of asylum as a vital element of the current migration regime in Europe, and investigates the migration regime ‘at work’ through an... more
Open Access. https://doi.org/10.1093/migration/mnx043

This paper understands the administration of asylum as a vital element of the current migration regime in Europe, and investigates the migration regime ‘at work’ through an ethnographic case study of street-level bureaucracy. With a focus on the understudied role of social construction in the asylum procedure, I argue that the social practices of decision-making officials in determining refugee status go beyond labelling and categorization, and include the construction of facts, artefacts and (in)credibility. The argument is based on a qualitative investigation of the former Austrian Federal Asylum Office, including interviews with government officials in different positions, participant observation of asylum hearings and office life, and the analysis of documents, particularly records. While previous empirical studies of the asylum procedure tend to lack a broader theoretical embedding of their findings, this paper seeks to link empirical evidence to post-constructivist and structuration theories. Drawing on this theoretical background to explain and frame the observed practices of the asylum administration, I analyse how the diverse construction processes can be understood as a key characteristic of the present migration regime. Consequently, I argue that the perspective of structure and agency not only emphasizes the interdependence of the different levels of action but also highlights the contingency and volatility of the regime ‘at work,’ as it is necessarily reproduced and reinvented by bureaucrats in the process of determining refugee status. I conclude by pointing out that the structures of the migration regime might not be as entrenched as they seem at first glance.
Urban policies are increasingly localized, stressing the role of neighbourhood social contacts in generating cohesion and citizen participation. Studies on 'everyday' multiculturalism also emphasize the neighbourhood as a meaningful place... more
Urban policies are increasingly localized, stressing the role of neighbourhood social contacts in generating cohesion and citizen participation. Studies on 'everyday' multiculturalism also emphasize the neighbourhood as a meaningful place for encounters. However, there remains a lack of understanding of how specific contexts condition encounters with difference. We compare two European neighbourhoods that provide different contexts for participation: Amsterdam and Vienna. We ask how residents experience local spaces of encounter and how this influences their experience of the neighbourhood. We find a mismatch between the aims of local policies and the experiences of residents, who also value more superficial contacts.
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The article explores the effects and limits of home visits as a strategy to reduce vulnerability among immigrants in Vienna (Austria). This intervention aims to create a relay between the target population and the urban environment that... more
The article explores the effects and limits of home visits as a strategy to reduce vulnerability among immigrants in Vienna (Austria). This intervention aims to create a relay between the target population and the urban environment that can be seen both as a sphere of (in particular social) resources, and threatened by poverty and social exclusion. Based on a qualitative and participatory field research which was part of an international comparative research project, the article asks when, how and for how long such an intervention can stop the process of vulnerability. Our central hypothesis is that home visits are exposed to a logic of (re)production of vulnerabilities, due to mechanisms which interfere within the interactions during the home visits, and which impair the strategy of empowerment. The phenomena identified as characteristic for the investigated situations are the paradox of proximity, non-recognition and volunteer visitors strategies of informalisation, affecting the capacity to link up bridging ties and community social capital.
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Während HausbesucherInnen per se in einem exponierten Berufsfeld tätig sind, haben Strategien von New Public Management und Ökonomisierung die Praxis der sozialen Dienste in den letzten Jahrzehnten grundlegend verändert. Mit der... more
Während HausbesucherInnen per se in einem exponierten Berufsfeld tätig sind, haben Strategien von New Public Management und Ökonomisierung die Praxis der sozialen Dienste in den letzten Jahrzehnten grundlegend verändert. Mit der zunehmenden Variation an Lebens- und Bedürfnislagen, in denen sich vielfältige Ungleichheiten und verschärfte Problemstellungen widerspiegeln, und den veränderten organisationalen Rahmenbedingungen stellt sich auch das Verhältnis von (relativer) Ungewissheit, welche den Hausbesuch kennzeichnet, und der Kontrolle der Interventionsbedingungen, die dazu dienen sollen, potentielle Risiken zu stabilisieren, neu. Ziel dieses Artikels ist es, diese Beobachtung unter Zuhilfenahme eines analytischen Konzepts von Vulnerabilität zu untersuchen und diejenigen in den Mittelpunkt zu rücken, die an den Frontlinien arbeiten. Als Ausgangsmaterial dient eine empirische Untersuchung unter HausbesucherInnen im Bereich der Altenpflege, die in Wien, im Rahmen eines internationalen Forschungsprojekts, durchgeführt wurde.
Dieser Beitrag beruht auf einer empirischen Untersuchung von asylrechtlichen Einvernahmen in den Bundesasylämtern Wien und Traiskirchen und Verhandlungen am Asylgerichtshof Wien. Interaktionen zwischen VertreterInnen von Behörden/Gericht... more
Dieser Beitrag beruht auf einer empirischen Untersuchung von asylrechtlichen Einvernahmen in den Bundesasylämtern Wien und Traiskirchen und Verhandlungen am Asylgerichtshof Wien. Interaktionen zwischen VertreterInnen von Behörden/Gericht und AsylwerberInnen, die durch das Handeln von DolmetscherInnen zustande kommen, werden aus soziologischer Perspektive analysiert. Im Mittelpunkt der Analyse stehen die Handlungsspielräume einer DolmetscherIn in den face‐to‐face Interaktionen asylrechtlicher Anhörungen. Wie kommen Handlungsspielräume zustande? Inwieweit sind sie gestaltbar? Wie kann sich ihr Einsatz im Spannungsfeld zwischen zwei Parteien auswirken?
This contribution is based on empirical findings from an ethnographic case study on the administration of asylum applications in a branch of the former Austrian Federal Asylum Office. I adopt a sociological perspective to explore the... more
This contribution is based on empirical findings from an ethnographic case study on the administration of asylum applications in a branch of the former Austrian Federal Asylum Office. I adopt a sociological perspective to explore the relationship between public official and interpreter in asylum interviews and thereby hint at the complexity and contours of the power imbalance in these institutional(ised) interactions. As existing literature suggests, the relation is more complex than a simple contractee-contractor relation and, as a part of that, interpreters are often in a more powerful position than officials would want them to be. Against this background, I argue that both researchers and practitioners need to focus more on professionalism and ethics in community interpreting, especially in the context of international protection.
Dahlvik, J. (2017). Entscheiden über Asyl: Organisationssoziologische Überlegungen zum Zusammenspiel von Formalität und Informalität im österreichischen Asyl-Verwaltungsverfahren. In C. Lahusen & S. Schneider (Eds.), Asyl verwalten.... more
Dahlvik, J. (2017). Entscheiden über Asyl: Organisationssoziologische Überlegungen  zum Zusammenspiel von Formalität und Informalität  im österreichischen Asyl-Verwaltungsverfahren. In C. Lahusen & S. Schneider (Eds.), Asyl verwalten. Zur bürokratischen Bearbeitung eines gesellschaftlichen Problems (pp. 117–144). Bielefeld: transcript.

http://www.transcript-verlag.de/978-3-8376-3332-0/asyl-verwalten
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This open access monograph provides sociological insight into governmental action on the administration of asylum in the European context. It offers an in-depth understanding of how decision-making officials encounter and respond to... more
This open access monograph provides sociological insight into governmental action on the administration of asylum in the European context. It offers an in-depth understanding of how decision-making officials encounter and respond to structural contradictions in the asylum procedure produced by diverging legal, political, and administrative objectives.
The study focuses on structural aspects on the one hand, such as legal and organisational elements, and aspects of agency on the other hand, examining the social practices and processes going on at the frontside and the backside of the administrative asylum system.
Coverage is based on a case study using ethnographic methods, including qualitative interviews, participant observation, as well as artefact analysis. This case study is positioned within a broader context and allows for comparison within and beyond the European system, building a bridge to the international scientific community.
In addition, the author links the empirical findings to sociological theory. She explains the identified patterns of social practice in asylum administration along the theories of social practices, social construction and structuration. This helps to contribute to the often missing theoretical development in this particular field of research.
Overall, this book provides a sociological contribution to a key issue in today's debate on immigration in Europe and beyond. It will appeal to researchers, policy makers, administrators, and practitioners as well as students and readers interested in immigration and asylum.
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Migration ist eine klassische Querschnittsmaterie, die in den unterschiedlichsten Disziplinen erforscht wird. Der interdisziplinäre Austausch wird dabei meist vernachlässigt. Durch die regelmäßige Dokumentation von Forschungsfragen und... more
Migration ist eine klassische Querschnittsmaterie, die in den unterschiedlichsten Disziplinen erforscht wird. Der interdisziplinäre Austausch wird dabei meist vernachlässigt. Durch die regelmäßige Dokumentation von Forschungsfragen und Ergebnissen der österreichischen Forschung zu diesem wichtigen Thema schafft das Jahrbuch für Migrations- und Integrationsforschung hier Abhilfe. Die Beiträge des zweiten Bandes befassen sich sowohl mit klassischen Themen wie Integration und Nachbarschaft als auch mit aktuellen Aspekten von Asyl und Irregularität. Den Bereichen Sprache und Theologie sind weitere Beiträge gewidmet. Die AutorInnen behandeln theoretische und methodologische Fragestellungen, aber auch die Umsetzung von Forschungserkenntnissen in die Praxis. Das Jahrbuch richtet sich insbesondere an die deutschsprachige Forschungsgemeinschaft, darüber hinaus aber auch an ein breiteres Publikum, das an neuen Zugängen zu migrationsbezogenen Fragen interessiert ist.
Als klassische Querschnittsmaterie wird Migration in den unterschiedlichsten Disziplinen erforscht. An interdisziplinärem Austausch mangelt es jedoch. Das Jahrbuch für Migrations- und Integrationsforschung will hier Abhilfe schaffen,... more
Als klassische Querschnittsmaterie wird Migration in den unterschiedlichsten Disziplinen erforscht. An interdisziplinärem Austausch mangelt es jedoch. Das Jahrbuch für Migrations- und Integrationsforschung will hier Abhilfe schaffen, indem es regelmäßig die Forschungsfragen und Ergebnisse der österreichischen Migrations- und Integrationsforschung dokumentiert. Die Beiträge im ersten nun vorliegenden Band behandeln neben klassischen Themen wie Asyl, Staatsbürgerschaft und Diskriminierung auch neuere Aspekte wie den europäischen Pflegearbeitsmarkt, die Aufenthaltsehe oder die Bedeutung von Migration für Medien und Kunst. Dabei wird neueren theoretischen und methodologischen Ansätzen genauso Raum gegeben wie der Frage, wie sich die Forschungserkenntnisse in die Praxis einbringen lassen. Das Jahrbuch richtet sich insbesondere an die deutschsprachige Forschungsgemeinschaft, darüber hinaus aber auch an ein breiteres Publikum, das an neuen Zugängen zu migrationsbezogenen Fragen interessiert ist.
Mit Migration und Integrationsforschung befassen sich viele Disziplinen, doch jeweils mit unterschiedlichen Sichtweisen, Methoden und theoretischen Konzepten. Die Aufgabe dieses Buches ist es, diese Sichtweisen, Methoden und Konzepte im... more
Mit Migration und Integrationsforschung befassen sich viele Disziplinen, doch jeweils mit unterschiedlichen Sichtweisen, Methoden und theoretischen Konzepten. Die Aufgabe dieses Buches ist es, diese Sichtweisen, Methoden und Konzepte im Überblick und im Vergleich darzustellen. Dabei wird deutlich, dass nicht eine und in sich geschlossene Migrations- und Integrationsforschung zu definieren ist, sondern viele unterschiedliche Forschungsansätze mit spezifischen Perspektiven der Erkenntnis. Das Buch, welches nun in einer zweiten, überarbeiteten und erweiterten Auflage erschienen ist, dient der Einführung in das Themenfeld und richtet sich nicht nur an Studierende, sondern auch an ein breiteres Publikum, das sich umfassend und thematisch breit mit Migration und Integrationsforschung befassen möchte.
Dear reader, Welcome to the fourth ICEC newsletter, as we approach the end of the ICEC project. Since the last newsletter, we have made important progress and are pleased to be able to update you on our latest work, such as: Insights on... more
Dear reader, Welcome to the fourth ICEC newsletter, as we approach the end of the ICEC project. Since the last newsletter, we have made important progress and are pleased to be able to update you on our latest work, such as: Insights on our Policy Workshop in Vienna; key topics of interethnic coexistence in European cities and fi ndings from our city comparisons; and the outlook of the fi nal comparative cross-city report and our city-specifi c policy briefs.
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ICEC is based on a systematic comparison of the aims, structural features and outcomes of integrative initiatives at the local level in Amsterdam, Stockholm and Vienna. The selected initiatives in this analysis are designed to function as... more
ICEC is based on a systematic comparison of the aims, structural features and outcomes of integrative initiatives at the local level in Amsterdam, Stockholm and Vienna. The selected initiatives in this analysis are designed to function as 'spaces of encounter' for neighbourhood residents and provide activities that offer the opportunity for interethnic and - more generally - intergroup contacts.

This cross-city comparison is authored by Julia Dahlvik, Yvonne Franz, Myrte Hoekstra and Josef Kohlbacher and focuses on similarities and differences in Amsterdam and Vienna.
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The focus of this thesis is on the social practices and processes involved in administering asylum applications. Drawing primarily on structuration theory and the theory of social practices, the everyday work of first-instance... more
The focus of this thesis is on the social practices and processes involved in administering asylum applications. Drawing primarily on structuration theory and the theory of social practices, the everyday work of first-instance decision-making officials in a branch of the former Austrian Federal Asylum Office, a unit of the Ministry of Interior, is explored in detail. The presented findings are based on the ‘crystallization’ of semi-structured interviews with decision makers, participant observation of the office life and of interviews with asylum claimants, as well as artefact analysis. Data analysis followed mainly the approach of
interpretive social research. In the first part of the thesis, sociological perspectives on acting in organisations and public administration relevant for this research are discussed, followed
by a presentation of the legal perspectives on asylum. The legal framework of the asylum procedure includes human rights, international and supranational law as well as Austrian asylum law. The second part is dedicated to the presentation and discussion of the findings from the qualitative empirical research along three fields: (1) the organisation: structural framework and working conditions at the FAO; (2) organisational processes: procedures,
actors and actants involved in administering asylum applications; (3) patterns of social practices: dealing with four dilemmas in everyday work. In a summarising discussion, the challenges associated with practising law in a bureaucratic organisation and determining refugee status as well as the importance of social construction in the administration are explored. In the third part, the research design and methodology are explained. The thesis can be understood as a contribution to the sociology of organisations and public administration, to the sociology of law and of migration.
Die gegenständliche Arbeit befasst sich mit Interaktionen im Rahmen von verdolmetschten asylrechtlichen Einvernahmen und Verhandlungen; konkret geht es um aufeinander bezogenes Handeln zwischen den involvierten Akteuren und die daraus... more
Die gegenständliche Arbeit befasst sich mit Interaktionen im Rahmen von verdolmetschten asylrechtlichen Einvernahmen und Verhandlungen; konkret geht es um aufeinander bezogenes Handeln zwischen den involvierten Akteuren und die daraus resultierenden sozialen Prozesse in den Interaktionen. Diese Untersuchung stellt eine interdisziplinäre Arbeit dar, da hier translationswisschenschaftliche Aspekte mit soziologischen Theorien verknüpft werden. Ziel der Forschung ist in diesem Kontext nicht nur die Analyse der Interaktion zwischen Aslywerberin, Dolmetscherin und Referentin/ Richterin, sondern vor allem die Identifikation von Momenten situationaler Unsicherheit in der Interaktion. Dabei soll das Handeln der Involvierten im Detail untersucht werden, insbesondere jenes der Dolmetscherin.
In dieser soziologischen Arbeit, die sich mit verdolmetschten Einvernahmen und Verhandlungen bei Behörden und Gericht des österreichischen Asylwesens befasst, geht es nicht um ‚das Gedolmetschte’ oder die Person der Dolmetscherin an sich,... more
In dieser soziologischen Arbeit, die sich mit verdolmetschten Einvernahmen und Verhandlungen bei Behörden und Gericht des österreichischen Asylwesens befasst, geht es nicht um ‚das Gedolmetschte’ oder die Person der Dolmetscherin an sich, sondern um die Interaktionssituationen, die durch die Anwesenheit und Tätigkeit der Dolmetscherin entstehen und modifiziert werden. Das Forschungsinteresse liegt v.a. in den wechselseitig aufeinander bezogenen Handlungen aller in eine verdolmetschte asylrechtlichen Einvernahme/Verhandlungen involvierten Akteure und darin, die Funktionsmechanismen ihrer Tätigkeiten sowie die konkreten Handlungsmuster dieser Akteure besser zu verstehen. In diesem Kontext soll der Handlungsspielraum bzw. das Gestaltungspotenzial einer Dolmetscherin in der sozialen Interaktion untersucht werden, welches über das ‚bloße’ Dolmetschen hinausgeht.
This paper examines the effects of dehumanization produced in the bureaucratic procedure of refugee status determination. The issue of asylum is not only highly topical; it also represents a fundamental issue since it touches upon basic... more
This paper examines the effects of dehumanization produced in the bureaucratic procedure of refugee status determination. The issue of asylum is not only highly topical; it also represents a fundamental issue since it touches upon basic human rights – individuals not granted protection usually have to return to their countries of origin, where their lives are often be in danger. In our ethnographic study, we conceptualize dehumanization as objectification and (work) alienation. We consider both the perspective of the asylum claimants (as the subjects of the bureaucratic procedure), as well as of the public servants as workers, using three tiers of analysis – the asylum interview, the sequence of the asylum determination procedure (a case), and the public official's workplace and its organizational context. The starting point of our paper is a short literature review on alienation and reification in work organizations as well as objectification in order to demonstrate how both terms are linked, but used with different meanings by various theories. Following this, we introduce the case along which the theoretical frame will be discussed and which is based on empirical research on refugee status determination in the former Austrian Federal Asylum Office. Our discussion of empirical findings in the following three chapters is structured along the mentioned levels of analysis. First, the asylum interview as a cornerstone of the procedure is used for observing practices of dehumanization in face-to-face interaction. Second, case processing is analyzed as a process of translating the individual into an abstract case through categories and documents. Third, the effects of the organizational context on the public officials are considered, in particular with regard to New Public Management and related pressures in everyday work. The paper's conclusion presents as one of the central findings the linkage between increased work alienation experienced by the public official (aggravated by, if not directly resulting from performance expectations set by the organizational context), and the increased objectification of the asylum claimants in the asylum interview in particular.
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This paper examines the possibilities of a theoretical linkage between the 'micro level' of civil servants' sociomaterial practical doing and the strategic effects of a state apparatus. We go beyond mundane organizational studies by... more
This paper examines the possibilities of a theoretical linkage between the 'micro level' of civil servants' sociomaterial practical doing and the strategic effects of a state apparatus. We go beyond mundane organizational studies by highlighting the critical relevance of interpretive/practice studies when studying the state and pursuing the promising idea of 'knowledge regimes' and 'knowledge styles' (Freeman and Sturdy 2014). In addition, while practice-compatible ontologies, theories and epistemologies seem obvious, we try to extend the framework into critical theory. We first explore theoretical linkages between knowledge and state apparatuses, examining the state as a site of resolution of contradictory relations, as an idea or a cultural representation, and as a processual ensemble of materials, knowledge and power. In the second part, we analyse our empirical data with regard to the linkages between knowledge and statehood in the practical work of civil servants. We use two qualitative case studies that deal with contested knowledge and the construction of statehood in asylum policy and inscribed expert knowledge and the construction of statehood in environmental policy respectively. Our focus of analysis is threefold: we explore whether specific knowledge 'patterns' or 'styles' can be identified, how and through which forms of knowledge practices produce statehood, and what is the role of relationality in this production. Linking the framework to state theory seems productive, although the framework needs to be supplemented, in line with foci of analysis, with theoretical notions from state theory (e.g. relationality). The main advantage of such a marriage seems, in this context, to lie in recasting the production of statehood through the lens of operations with/on knowledge.
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This paper contributes to the debate on the competences required for civil servants and public managers by (i) conceptually developing a theory of practitioners' knowing in action that reframes the use of scientific knowledge as part of... more
This paper contributes to the debate on the competences required for civil servants and public managers by (i) conceptually developing a theory of practitioners' knowing in action that reframes the use of scientific knowledge as part of practical inquiry, (ii) developing a set of scholarly competencies around Dewey's notion of 'scientific temper' and discussing its implications for science, (iii) translating these competencies into a didactic approach by developing a process-based model of learning by research, and (iv) reflecting on our experience with the approach. The approach aims at promoting a socially engaged and emancipatory process of managing and coping with complex and contested issues which also allows counterhegemonic alternatives through teaching practically useful and transformative kind of science in professional degree programs. We conclude that public administration organisations will have to rethink their guiding images based on theories of evidence-based policy making or learning organisation in several respects.
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